Frequently asked questions
Everything you need to know about our Vietnam local eSIM. Contact our 24/7 support team.
eSIM y’omu kitundu vs Roaming
eSIM ey’omu kitundu eyungibwa butereevu ku kkampuni z’e Vietnam (Viettel, Vinaphone, Mobifone) nga SIM y’omu kitundu esasulwa nga tennabaawo — ng’ekuwa emisinde gy’omukutu gwa wano mu bujjuvu ogwa 60-120 Mbps. eSIM etambula etambuza data yo ng’eyita mu mulyango gw’ensi yonna, ekitera okuvaamu emisinde empola (5-15 Mbps) n’okusirika okungi. ESIM zaffe 100% za wano, si za roaming.
Olw’okuba eSIM zaffe zeewandiisa butereevu ku mikutu gy’essimu egy’e Vietnam nga zirina endagiriro ya IP eya wano, tewali data relay ya nsi yonna. Omukutu gwo gwe gumu n’ekyo abatuuze b’e Vietnam kye bakozesa buli lunaku — tewali kuziyira, tewali gateway bottleneck, tewali hops ez’enjawulo.
ESIM zaffe ziyungibwa ku Mobifone, emu ku kkampuni 3 ezisinga mu Vietnam, nga zirina 4G LTE ne 5G mu ggwanga lyonna mu masaza gonna 63.
Essimu ezisinga ez’omulembe ziwagira eSIM: iPhone XS n’oluvannyuma, Samsung Galaxy S20 n’oluvannyuma, Google Pixel 3 n’oluvannyuma, Huawei P40 n’oluvannyuma, n’endala nnyingi.
Okukwatagana kw’Ekyuma
Oluvannyuma lw’okugula, ofuna QR code ku email mu sikonda ntono. Ku ssimu yo, genda mu Settings, Mobile Data, Add eSIM, Scan QR Code. Enkola yonna etwala wansi w’eddakiika 2.
Okutuusa kwa mangu — QR code etuuka mu email yo mu sikonda 30 ng’omaze okusasula. Tewali kusindika kwa mubiri, tewali kulinda ku counter z’ekisaawe ky’ennyonyi.
Yee. SIM card yo ey’omubiri esigala ng’ekola ku ssimu n’obubaka ku nnamba yo ey’awaka, ate eSIM ekwata data y’essimu mu Vietnam.
Okuteekawo & Okukola
eSIM yaffe ey’omu kitundu egaba obubaka mu masaza gonna 63 aga Vietnam — okuva mu kibuga wakati ekya Hanoi ne Ho Chi Minh City okutuuka ku myalo mu Phu Quoc, ensozi mu Sapa, n’ebyalo mu Mekong Delta.
Yee. Osobola okusobozesa hotspot ku ssimu yo n’ogabana omukutu gwo ogwa eSIM data ne laptops, tablets, oba b’otambula nabo. Tewali bukwakkulizo ku kusiba.
Bw’okozesa data yo yonna nga pulaani tennaggwaako, osobola okugula pulaani endala eya eSIM okuva ku mukutu gwaffe n’ossaamu QR code empya — kitwala eddakiika 2 zokka.
Sipiidi, Okubikka & Data
Nedda Enteekateeka zaffe eza eSIM eza wano zituusa data ya 4G/5G eya sipiidi enzijuvu ku ssente zonna eziweereddwa. Data yo bw’emala okukozesebwa, enteekateeka emala kuyimirira — tekyewuunyisa ssente za sipiidi mpola.
Enteekateeka zaffe eza eSIM eza wano zitandikira ku $3.99 zokka okumala ennaku 7 — bw’ogeraageranya ne $10-15 buli lunaku ku roaming y’ensi yonna. Olugendo lwa wiiki 2 luyinza okukufiiriza $5-8 naffe versus $140-210 ne roaming.
Nedda eSIM ne physical SIM bikola omulundi gumu nga bakozesa obusobozi bw’essimu yo ey’okukola SIM bbiri. Kuuma SIM yo ey’omubiri okukuba amasimu g’awaka/SMS era oteekewo eSIM nga layini ya data.
Ddala ddala. Nga tulina emisinde gy’emikutu gya wano egya 60-120 Mbps, eSIM yaffe ekwata amasimu ga vidiyo aga HD, okutambuza, emikutu gy’empuliziganya, maapu, ne app yonna erimu data enzito awatali buffering.
Ttiimu yaffe eyamba bakasitoma 24/7 efunibwa okuyita mu mboozi entuufu, email (support@esimdatatravel.com), ne WhatsApp (+84 838 648 001). Ensonga ezisinga zigonjoolwa mu ddakiika 5.