Frequently asked questions
Everything you need to know about our Vietnam local eSIM. Contact our 24/7 support team.
I-eSIM yendawo vs Ukuzulazula
Ukuhambisana Kwedivayisi
Isethaphu & Ukusebenzisa
Isivinini, Ukufakwa kanye Nedatha
I-eSIM yendawo vs Ukuzulazula
I-eSIM yendawo ixhumeka ngokuqondile kuzinkampani zenethiwekhi zase-Vietnamese (i-Viettel, i-Vinaphone, i-Mobifone) njenge-SIM yasendaweni ekhokhelwa ngaphambili — ikunikeza isivinini senethiwekhi yendawo esigcwele esingu-60-120 Mbps. I-eSIM ezulazulayo ihambisa idatha yakho ngesango lamazwe ngamazwe, elivame ukuphumela kuzivinini ezingasheshi (5-15 Mbps) nokubambezeleka okuphezulu. Ama-eSIM ethu ngawasendaweni engu-100%, awazuli.
Ngenxa yokuthi ama-eSIM ethu abhalisa ngokuqondile kumanethiwekhi eselula e-Vietnamese anekheli le-IP lendawo, akukho ukudluliswa kwedatha kwamazwe ngamazwe. Ukuxhumeka kwakho kuyafana nalokho okusetshenziswa izakhamuzi zase-Vietnamese nsuku zonke - akukho ukunyakazisa, akukho ibhodlela lesango, awekho ama-hops engeziwe.
Ama-eSIM ethu axhumeka ku-Mobifone, enye yezinkampani zenethiwekhi ezi-3 eziphezulu zase-Vietnam, ene-4G LTE kanye ne-5G ezweni lonke kuzo zonke izifundazwe ezingama-63.
Iningi lama-smartphones esimanje asekela i-eSIM: i-iPhone XS nakamuva, i-Samsung Galaxy S20 nakamuva, i-Google Pixel 3 nakamuva, i-Huawei P40 nakamuva, nokunye okuningi.
Ukuhambisana Kwedivayisi
Ngemva kokuthenga, uthola ikhodi ye-QR nge-imeyili phakathi nemizuzwana. Efonini yakho, iya kokuthi Izilungiselelo, Idatha Yeselula, Engeza i-eSIM, Skena Ikhodi ye-QR. Yonke inqubo ithatha ngaphansi kwamaminithi angu-2.
Ukulethwa kuyashesha — ikhodi ye-QR ifika ku-imeyili yakho phakathi namasekhondi angu-30 oqedile ukukhokha. Akukho ukuthunyelwa kwezinto ezibonakalayo, akukho ukulinda ezibalini zesikhumulo sezindiza.
Yebo. Ikhadi lakho le-SIM eliphathekayo lihlala lisebenza kumakholi nama-SMS enombolweni yakho yasekhaya, kuyilapho i-eSIM iphethe idatha yeselula e-Vietnam.
Isethaphu & Ukusebenzisa
I-eSIM yethu yasendaweni ihlinzeka ngokutholakala kuzo zonke izifundazwe ezingama-63 zaseVietnam - kusukela enkabeni yedolobha i-Hanoi ne-Ho Chi Minh City kuya emabhishi e-Phu Quoc, izintaba e-Sapa, kanye nezindawo zasemaphandleni e-Mekong Delta.
Yebo. Ungavumela i-hotspot kufoni yakho futhi wabelane ngoxhumo lwakho lwedatha ye-eSIM namakhompyutha aphathekayo, amaphilisi, noma ohamba nabo. Ayikho imikhawulo ekusebenziseni ifoni njengemodemu.
Uma usebenzisa yonke idatha yakho ngaphambi kokuphelelwa yisikhathi kwecebo, ungavele uthenge olunye uhlelo lwe-eSIM kuwebhusayithi yethu futhi ufake ikhodi entsha ye-QR — kuthatha imizuzu emi-2 nje.
Isivinini, Ukufakwa kanye Nedatha
Cha. Izinhlelo zethu ze-eSIM zasendaweni ziletha idatha ye-4G/5G yesivinini esigcwele kulo lonke inani elinikeziwe. Uma idatha yakho isisetshenzisiwe, icebo livele lime - akukho zindleko ezimangazayo zejubane eliphansi.
Izinhlelo zethu ze-eSIM zasendaweni ziqala ku-$3.99 nje izinsuku ezingu-7 - uma kuqhathaniswa no-$10-15 ngosuku ngokuzulazula kwamanye amazwe. Uhambo lwamaviki angu-2 lungakubiza u-$5-8 nathi uma uqhathanisa no-$140-210 ngokuzulazula.
Cha. I-eSIM kanye neSIM khadi isebenza kanyekanye kusetshenziswa ikhono lefoni yakho eliyi-dual-SIM. Gcina i-SIM yakho ephathekayo yamakholi asekhaya/i-SMS bese usetha i-eSIM njengolayini wedatha.
Nakanjani. Ngesivinini senethiwekhi yasendaweni esingu-60-120 Mbps, i-eSIM yethu iphatha amakholi evidiyo e-HD, ukusakaza, inkundla yezokuxhumana, amamephu, nanoma yiluphi uhlelo lokusebenza olusindayo lwedatha ngaphandle kokuphazamisa.
Ithimba lethu lokusekela amakhasimende angu-24/7 litholakala ngengxoxo ebukhoma, i-imeyili (support@esimdatatravel.com), kanye ne-WhatsApp (+84 838 648 001). Izinkinga eziningi zixazululwa phakathi nemizuzu emi-5.